All Ears helps companies understand what's being said about them before it becomes a problem. I joined as lead designer to rebuild its core product, turning years of accumulated features into something focused and fast to understand.
Klarna
2023 – 2024
Klarna needed to reach merchants it had never served before. I led the design work behind that expansion, translating a global partnership strategy into an experience that actually made sense for the merchants using it.
Zettle by PayPal
2019 – 2022
Zettle by PayPal is a mobile-first tool built for small businesses selling in store. I led design for the core of the product, the library where merchants manage every product, price and inventory count, and helped bridge the gap to online sales when covid hit.